Privacy & Cookie Policy

1. General Principles

RoboNowLife values the privacy of every individual who interacts with our website, connected systems, or support services. Protecting personal information is a core part of how we operate and reflects our responsibility toward users of our technology. This Privacy Policy describes what information we collect, how it is processed, and how individuals can manage their privacy preferences. RoboNowLife follows the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada and the General Data Protection Regulation (GDPR) within the European Union. Our approach is based on transparency, structure, and accountability in all data-related activities.

2. Data Controller

Data management is handled by:
RoboNowLife
390 Baseline Rd #200, Sherwood Park, AB T8H 1X1, Canada
Phone: +17804177875
Email: info@robonowlife.com
Business Number (BN): 158302947
RoboNowLife acts as the data controller for all personal information collected through our website, connected systems, and digital forms. Users may contact us at any time to request access, correction, or deletion of their personal information. All requests are reviewed and processed according to PIPEDA and GDPR regulations.

3. Data Collection

RoboNowLife collects information that is strictly necessary to provide our products, manage customer relationships, and maintain system reliability. The collected data may include names, contact information, email addresses, telephone numbers, and delivery details. We also gather technical data such as device identifiers, IP addresses, browser details, and system logs to ensure stability and secure operation. Information from product registration, configuration, or support interactions may also be processed. Every collection activity is specific, limited, and aligned with operational and communication needs.

4. Purpose of Data Processing

The data we process is used for device activation, system setup, maintenance, and customer interaction. RoboNowLife uses this information to provide product functionality, technical assistance, and system updates when required. It also helps us maintain quality, compatibility, and safety across our network of devices. All processing activities are based on clear purpose, fairness, and respect for individual privacy.

5. Data Storage and Security

All data is stored securely on encrypted servers located in Canada. Access is limited to authorized personnel directly involved in product support or system administration. Information is retained only for as long as necessary to achieve its purpose and is then deleted or anonymized. RoboNowLife performs regular privacy and security audits to ensure that protection standards remain current and effective.

6. Disclosure to Third Parties

RoboNowLife does not share, sell, or distribute personal data to unrelated third parties. External service providers who assist us with hosting, logistics, or maintenance operate under confidentiality agreements and comply with equivalent security measures. Data sharing is limited to essential service operations and always complies with applicable data protection regulations.

7. Data Protection Measures

RoboNowLife applies several layers of protection, including HTTPS encryption, secure access management, and continuous monitoring of system integrity. Employees receive ongoing privacy training and are required to follow established data-handling procedures. Technical and administrative safeguards are regularly updated to maintain compliance with recognized international standards.

8. Rights of Individuals

In accordance with PIPEDA and GDPR, individuals have the right to request access to their data, correct inaccuracies, restrict processing, or ask for deletion. All requests should be submitted in writing using the contact information below. RoboNowLife documents every inquiry and provides responses in a timely and organized manner. We ensure that users’ rights are respected and that all communication is clear and consistent with the applicable laws.

9. Cookies

The RoboNowLife website uses essential cookies that enable basic functionality such as navigation, session management, and secure access. These cookies do not contain analytical or behavioral tracking data. Users may choose to disable cookies through their browser settings; however, certain site features may not operate optimally as a result.

10. Cookie Policy

When visiting RoboNowLife.com, users are informed about the use of necessary cookies. These are limited to supporting performance, accessibility, and stability. No analytical, marketing, or behavioral cookies are stored without explicit consent. Users can modify or remove cookies through browser preferences at any time. RoboNowLife’s Cookie Policy follows the requirements of PIPEDA and GDPR, emphasizing control and transparency for every visitor.

11. GDPR and PIPEDA Compliance

RoboNowLife operates fully under the guidelines of GDPR and PIPEDA, ensuring lawful, transparent, and secure data processing. Records of all handling activities, retention policies, and safety measures are kept for accountability. Technical and organizational controls are applied to guarantee confidentiality and protection of all information. Periodic reviews and team training reinforce compliance across all levels of operation.

12. Communication

When users contact RoboNowLife via email, contact form, or phone, their details are used only for response purposes. All communications are kept secure and deleted once resolved. Information shared during correspondence is never transferred outside our organization unless legally required. All communication follows a structure of respect, clarity, and confidentiality.

13. Use of Digital Systems

RoboNowLife’s digital infrastructure is securely hosted in Canada using verified service providers. Access to systems containing personal data is restricted to authorized staff who oversee device management, software monitoring, and maintenance. Security protocols and firmware updates are routinely evaluated to maintain integrity and compliance with current standards.

14. Data Retention Period

Personal data is kept only for as long as necessary to fulfill its operational purpose or to meet legal requirements. Once the information is no longer needed, it is securely deleted or anonymized in accordance with internal retention procedures. Backup copies remain protected on Canadian servers until permanent removal. Periodic audits confirm compliance with applicable retention rules.

15. International Data Transfer

If personal data must be processed or stored outside Canada for technical or service-related reasons, RoboNowLife ensures that the receiving party meets privacy and security standards equivalent to PIPEDA and GDPR. All such transfers are documented and monitored to ensure lawful handling and consistent data protection.

16. Updates to This Policy

RoboNowLife may update this Privacy & Cookie Policy to reflect operational adjustments, regulatory updates, or technical improvements. The most recent version is always available on our website. Users are encouraged to review the policy periodically to stay informed about current practices. All revisions become effective upon publication and are recorded for reference.

17. Contact

  • 390 Baseline Rd #200, Sherwood Park, AB T8H 1X1, Canada
  • +17804177875
  • info@robonowlife.com
  • Business Number (BN): 158302947

For any inquiries regarding this Privacy Policy, Cookie Policy, or compliance with GDPR and PIPEDA, please contact RoboNowLife using the information above. Every request is reviewed carefully and processed with attention to clarity, accuracy, and accountability. Our communication approach is founded on transparency, respect, and structured cooperation between RoboNowLife and all users.